Choosing a dental lab is no easy endeavor when there are so many factors to consider: quality, cost, turnaround time, location, technician integrity, and more. We've compiled a simple, straightforward list of the top 3 "C"s to consider when shopping for a dental lab:
1. Consistency
Consistency is uncompromisable. Without consistent quality and turnaround time, your chairside costs skyrocket while your patient relationships plummet: a double whammy. Reliable work quality and turnaround times maintain predictable business costs and deliver on patient expectations, a win-win for everyone involved. As an added bonus, consistency keeps your dental office running smoothly as all your dentists, technicians and office managers are always up-to-date and operating on the same schedule.Fortunately, Intengent's dedicated team of 200+ dental technicians, 7 day turnaround and free next-day shipping offer consistent quality so you're never scrambling to get a hold of ghost dental labs. Know where your case is -- always.
2. Communication
As a dentist, occasionally you will have a question or change request and need to quickly reach your dental lab. During times like these, you simply don't have time to deal with busy signals or vague "sales support" email addresses. You need the peace of mind knowing that you can swiftly reach a close, personal contact who can make changes right away, which is why it's important to pick a dental lab with a human touch.Offshore outsourcing may cut some costs but it cuts corners as well, resulting in lower grade work, less satisfied patients and anxiety for you over whether or not clients will be dissatisfied. Stick to dental labs in the USA for one-on-one service, quality material control, and the ability to meet face-to-face if need be. Plus, lab owners see a much greater diversity of cases than dentists, making your personal connection all the more important as they can recommend technical advice to improve the quality of your requested dental work and consequently increase patient satisfaction.
3. Case Logistics
Any dental lab can offer you the same general set of services: dentures, partials, composites... the list drags on. But which dental lab promises you that something extra? Dental labs who offer you value-added services - case logistics departments with dental teams ready to help - are the ones who have both the capacity and sincere investment in your success to take care of you during difficult times.
While shopping around for dental labs, speaking with sales staff and business managers, ask yourself: "can I see this person standing next to me when I need them?" If the answer is no, you know to move on.
While shopping around for dental labs, speaking with sales staff and business managers, ask yourself: "can I see this person standing next to me when I need them?" If the answer is no, you know to move on.
Fortunately for you, Intengent Dental Laboratories offers consistent quality and turnaround times, honest and easy communication, and additional support in the shape of a case logistics department. Our dental technicians are committed to creating your bridges and crowns to your exact specifications: contour, shading, occlusion and porcelain shape, and more. Reaching personal connections is always stress-free and our case logistics department is prepared to provide you extra support at any time.
Need additional help in deciding if Intengent dental labs is right for you? Contact our friendly, knowledgeable team members who have the honest answers you need.
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